Request account deletion

This page is for ToolBuddy users who want to request deletion without signing in to the app.

Email us from the address associated with your ToolBuddy account. Include the account email and confirm that you want the account deleted. We may ask you to verify that you own the account before processing the request.

Please do not email your password, identity documents, or full payment-card details.

What happens to your data

We delete your account profile and associated listings, photos, messages, and reviews, subject to outstanding rentals, disputes, fraud prevention, and legal recordkeeping requirements. Some transaction and dispute records may be retained for the period required by law and handled as described in our Privacy Policy.

If you can still sign in, you can also request deletion in the app from Profile → Delete Account. The app may require you to re-enter your password, and deletion may be unavailable until active rentals, disputes, and unsettled payments are resolved.

For other help, visit ToolBuddy Support.